i.
State range honestly
We quote distances for a loaded bike on a mixed day, with a headwind somewhere in it. If the figure looks modest, that's because it's the one you'll actually get.
About
MotiveTrail E-Bikes exists for a particular kind of rider: the one who wants to go further, or carry more, without getting in a car.
Most electric bikes are designed for the first ten minutes of a ride — the showroom spin, the quick lap of the car park. We are more interested in hour six. That's when a poorly balanced frame starts to wear on your shoulders, when an optimistic battery estimate turns into a long push uphill, and when a strange bolt size means a roadside repair becomes a taxi.
So we started with the long day. Our touring bikes are drawn around a full set of luggage and a rider who might be in the saddle from breakfast to dusk. Our cargo bikes are drawn around the weekly shop, two small passengers and a hill that nobody warned you about.
We could sell everything online and ship it in a box. Some brands do, and it works for some bikes. It doesn't suit ours. A touring or cargo e-bike needs to be fitted, explained and — sooner or later — serviced. That's a job for a local shop, and we would rather share the margin with them than leave riders stranded.
Our shop pages exist mainly to help riders find a nearby stockist. Our real storefronts are the workshops that carry our bikes.

What we hold to
i.
We quote distances for a loaded bike on a mixed day, with a headwind somewhere in it. If the figure looks modest, that's because it's the one you'll actually get.
ii.
Standard parts wherever we can, clear service documentation, and frames that a competent mechanic can work on without proprietary tools.
iii.
Mounting points in the places people actually need them, kickstands that hold a full load, and weight placed low so the bike stays calm.
iv.
A long tour or a family cargo bike is a considered purchase. It belongs in a shop with someone who'll fit it and fix it.

We're building our dealer network now. If you run a shop, we'd love to talk. If you're a rider, tell us where you are and we'll point you to the nearest test ride as soon as one exists.